GibbTech http://www.gibbtech.com Your one-stop technology shop. Small business technology support from websites to computer repair. Thu, 01 Jan 2009 17:35:15 +0000 http://wordpress.org/?v=2.5.1 en Linux Server maintenance http://www.gibbtech.com/2009/01/linux-server-maintenance/ http://www.gibbtech.com/2009/01/linux-server-maintenance/#comments Thu, 01 Jan 2009 15:19:48 +0000 admin http://www.gibbtech.com/?p=51 On January 3rd, 2009 we will be performing maintenance on our Linux mail servers.  Most GCS customers will not be impacted as your accounts do not exist on this platform.  Those of you who are directly impacted have been contacted in email prior to this maintenance announcement.

A 1 hour outage on 01/03/2009 at 8:00a.m. MST is expected.

]]> http://www.gibbtech.com/2009/01/linux-server-maintenance/feed/ Happy New Year! http://www.gibbtech.com/2009/01/happy-new-year/ http://www.gibbtech.com/2009/01/happy-new-year/#comments Thu, 01 Jan 2009 14:26:00 +0000 admin http://www.gibbtech.com/?p=50 GCS would like to wish all of our current customers a very Happy 2009!  Thank you for your current computer support and web development business, we are looking forward to serving the Denver metro area in 2009!

]]> http://www.gibbtech.com/2009/01/happy-new-year/feed/ Maintenance/Cleanup - Email delays http://www.gibbtech.com/2008/09/maintenancecleanup-email-delays/ http://www.gibbtech.com/2008/09/maintenancecleanup-email-delays/#comments Sun, 07 Sep 2008 00:13:48 +0000 admin http://www.gibbtech.com/?p=44 As a result of the outage earlier this week, extensive maintenance/cleanup is being implemented that will delay inbound emails.  Several server reboots will be required, this will result in brief periods where you will get an error message when trying to access your POP/SMTP email.  Note that not all clients are impacted by this maintenance, but if you are experiencing a delay Saturday afternoon/evening it is due to the work being performed.  Your patience during this time has been greatly appreciated.

]]> http://www.gibbtech.com/2008/09/maintenancecleanup-email-delays/feed/ Email Outage Resolved (Sept. 3rd problems) http://www.gibbtech.com/2008/09/email-outage-resolved-sept-3rd-problems/ http://www.gibbtech.com/2008/09/email-outage-resolved-sept-3rd-problems/#comments Fri, 05 Sep 2008 12:24:08 +0000 admin http://www.gibbtech.com/?p=43 The email outage we experienced on Wednesday this week was resolved fully early Thursday.  All mail systems are back to 100% status and everything is working properly.  If you have questions or concerns about the outage on Wednesday please contact us.

]]> http://www.gibbtech.com/2008/09/email-outage-resolved-sept-3rd-problems/feed/ Unscheduled Maintenance http://www.gibbtech.com/2008/08/unscheduled-maintenance/ http://www.gibbtech.com/2008/08/unscheduled-maintenance/#comments Wed, 20 Aug 2008 12:57:12 +0000 admin http://www.gibbtech.com/?p=41 We have had to reboot our SQL server several times this morning.  This only impacts a small number of our customers, but those customers will see several 1-2 minute outages this morning.  We apologize for the inconvenience as we work to resolve this issue.

]]> http://www.gibbtech.com/2008/08/unscheduled-maintenance/feed/ Support Information for July 12th through 18th, 2008 http://www.gibbtech.com/2008/07/support-information-for-july-12th-through-18th-2008/ http://www.gibbtech.com/2008/07/support-information-for-july-12th-through-18th-2008/#comments Fri, 11 Jul 2008 02:01:26 +0000 admin http://www.gibbtech.com/?p=38 GCS will be working with reduced staff July 12th through July 18th.  Our offices are open for critical needs, but response times may be delayed during this period.

If you are a GCS customer paying for a monthly support agreement, your support will continue uninterupted during this time.  Simply call our main office # and dial your pass code at any time during the message for immediate assistance.

If you are hosting with GCS (i.e. you have a website, email or other online application hosted through GCS) AND you are calling to report an outage, please leave a voicemail at our main office # as well as an email to help@gibbtech.com including:

  1. your domain name
  2. email address 
  3. phone # 
  4. description of the problem

Please note that all hosted systems are monitored 24/7, any outages are promptly detected and will be addressed by technicians immediately.  Please allow several hours for a response from a technician if you wish to leave an outage report.

All other customers and enquiries may leave email or voicemail and someone will address your call as soon as possible (responses during this time may be slightly longer than usual).

Thank you for your patience this week, we look forward to serving you.

]]> http://www.gibbtech.com/2008/07/support-information-for-july-12th-through-18th-2008/feed/ Additional Server Maintenance http://www.gibbtech.com/2008/06/server-maintenance-2/ http://www.gibbtech.com/2008/06/server-maintenance-2/#comments Wed, 11 Jun 2008 21:20:02 +0000 admin http://www.gibbtech.com/?p=37 Start time (local): 06/11/08 at 8:00PM MST
Expected Outage/Downtime: 1 minute downtime

During this maintenance window, you will experience a brief interruption in service while we complete the maintenance activities; the interruptions are expected to last less than 1 minute downtime total.

If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please feel free to contact us.

We appreciate your patience during this work.

]]> http://www.gibbtech.com/2008/06/server-maintenance-2/feed/ Server Maintenance http://www.gibbtech.com/2008/06/server-maintenance/ http://www.gibbtech.com/2008/06/server-maintenance/#comments Sun, 08 Jun 2008 15:42:11 +0000 admin http://www.gibbtech.com/?p=36 We will have a brief maintenance window this morning at 9:45a.m. During this maintenance window, you will experience a brief interruption in service while we complete the maintenance activities; the interruptions are expected to last less than 2 min downtime total.

If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please feel free to contact us at info@gibbtech.com.

We appreciate your patience during this work.

]]> http://www.gibbtech.com/2008/06/server-maintenance/feed/ GCS Website undergoing an upgrade! http://www.gibbtech.com/2008/05/new-site-under-construction/ http://www.gibbtech.com/2008/05/new-site-under-construction/#comments Fri, 30 May 2008 15:15:27 +0000 admin http://www.gibbtech.com/?p=3 Welcome to our new website!  Gibbtech.com has been rebuilt and as a result we will be offering new features to our clients.

Our network status blog will move from blogspot to gibbtech.com, so if you ever want to check on our server status you simply need visit our main website!

The support page has been updated with Live Support as well as a real-time network status monitor.

We’re still making some changes, so we ask your patience should you notice something slightly “out of whack”.  Don’t hesitate to email us at info@gibbtech.com if you notice a typo, dead link or other issue.

Â

]]> http://www.gibbtech.com/2008/05/new-site-under-construction/feed/ Possible temporary increase in spam http://www.gibbtech.com/2008/05/possible-temporary-increase-in-spam/ http://www.gibbtech.com/2008/05/possible-temporary-increase-in-spam/#comments Wed, 07 May 2008 13:54:00 +0000 admin tag:blogger.com,1999:blog-12630129.post-1468119619054249263 We’ve seen an increase in the spam not being quarantined by our MailFoundry appliance overnight and this morning. The appliance is up and running and looks to be fully functional, but we are checking it over.

Those clients who are utilizing our mail cleansing service see an increase in spam this morning and overnight. Our apologies for any incovenience.

]]> http://www.gibbtech.com/2008/05/possible-temporary-increase-in-spam/feed/