Email Outage Resolved (Sept. 3rd problems)
September 5, 2008
The email outage we experienced on Wednesday this week was resolved fully early Thursday. All mail systems are back to 100% status and everything is working properly. If you have questions or concerns about the outage on Wednesday please contact us.
Unscheduled Maintenance
August 20, 2008
We have had to reboot our SQL server several times this morning. This only impacts a small number of our customers, but those customers will see several 1-2 minute outages this morning. We apologize for the inconvenience as we work to resolve this issue.
Additional Server Maintenance
June 11, 2008
Start time (local): 06/11/08 at 8:00PM MST
Expected Outage/Downtime: 1 minute downtime
During this maintenance window, you will experience a brief interruption in service while we complete the maintenance activities; the interruptions are expected to last less than 1 minute downtime total.
If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please feel free to contact us.
We appreciate your patience during this work.
Server Maintenance
June 8, 2008
We will have a brief maintenance window this morning at 9:45a.m. During this maintenance window, you will experience a brief interruption in service while we complete the maintenance activities; the interruptions are expected to last less than 2 min downtime total.
If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please feel free to contact us at info@gibbtech.com.
We appreciate your patience during this work.
Possible temporary increase in spam
May 7, 2008
We’ve seen an increase in the spam not being quarantined by our MailFoundry appliance overnight and this morning. The appliance is up and running and looks to be fully functional, but we are checking it over.
Those clients who are utilizing our mail cleansing service see an increase in spam this morning and overnight. Our apologies for any incovenience.
MailFoundry (Anti-spam) unscheduled maintenance
April 1, 2008
We are currently performing unscheduled maintenance on our MF appliance. We do not expect this to affect any mail distribution though clients who are using the MF anti-spam service may see an increase in spam getting through at points today.
Maintenance – March 21, 2008
March 20, 2008
Start time 3/21/07 at 08:00 am
End time 3/21/07 at 08:15 am GMT
Expected Outage/Downtime: 15min downtime
The purpose of this work is to perform software upgrades on the Aggregation Switch to add additional features and security improvements. During this maintenance window, you will experience one or more brief interruptions in service while we complete the maintenance activities; the interruptions are expected to last less than 15 min downtime total. However, due to the complexity of the work, your downtime may be longer.
The network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you.
Another spam flood, slight email backlog
February 7, 2008
One of our mail servers has developed a backlog w/ the queues. The server is working to clear the queues currently. Some mail has been delayed in our queues, but no mail has been lost or rejected due to this. Apologies for any inconvenience this may have caused.
Mail backlog – some delays
January 27, 2008
One of our mail servers has developed a backlog w/ the queues. The server is working to clear the queues currently. Some mail may be delayed for up to 90 minutes, but no mail has been lost or rejected due to this. Thank you for your patience.
Spam filtering issue
January 25, 2008
We currently have an issue with our Mailfoundry anti-spam appliance, mail is temporarily being re-routed while the issue is being resolved, the downside of this is that clients that utilise the service may see an increase in SPAM being delivered during this period.
Thank you for your patience!
