Reduced Staff June 1- June 14
May 30, 2012
Some of our core peronsel will be taking a well deserved break in early June. Current GCS customers under a support agreement will not experience any interuption in service, but please direct your email queries to paul.wolff@gibbtech.com during this time. Paul is coordinating all IT support responses, including any issues with web hosting, email, application hosting, etc.. You may also continue to call our main office # at 303-617-6442 with any computer problems.
Backups vs. Disaster Recovery
February 22, 2012
Your company backs up regularly, right? If you do, you are probably under the misconception that a good backup is all you need to recover in the event of a disaster. Unfortunately this is not the case. In the event of a server failure how would you access that backed up data until your server could be repaired (which quite often can takes days)? How would 2 or 3 days of complete downtime impact your company? What about a week?
Backups are simply not enough, your growing business needs a disaster recovery plan in place. How will you access and make use of those backups if you don’t have functioning hardware to run them on? These and other questions are vital to your business surviving even a minimal systems failure.
GCS can help you develope a disaster recovery plan from the ground up. Good backups are only the beginning, let us help you put systems in place that will reduce or elliminate downtime in the event of a failure.
Call us at 303-617-6442. GCS provides IT support for the Denver metro area and surrounding communities.
Our Computer Services now available on Thumbtack.com
December 28, 2011
GCS can now be found on thumbtack.com, a service for finding qualified professionals in your area, click here to review our list on Computer & Technology support for small business
Virtualization benefits and Disaster Recovery
October 19, 2011
When considering whether or not virtualized technologies are a good fit for your small business, ask yourself how an extended outage would impact your business? What would happen to your employees productivity in the event they couldn’t use their computers for several days? How long could you afford to be down while sytems were rebuilt from a backup?
Virtualization addresses these and other concerns. With our latest offerings we can spin up virtual versions of your servers offsite in the event of a catastrophe (fire, theft, complete hardware failure). Best of all, virtualization is now affordable for the small business.
Contact GCS if you are looking to improve your disaster recovery plan (or let us help you create one if you don’t already have a plan in place). Although GCS has been offering virtualized solutions for some time, we’ve recently added solutions based on Oracle’s Virtualbox to the mix and are now supporting:
Microsoft Hyper-V
VMWare ESXi
Oracle VirtualBox
Email us at info@gibbtech.com or call us at 303-617-6442.
GCS Office Hours for July 2010
July 10, 2010
GCS offices will be closed the week of July 19th (we’ll return to the office full time on July 26th).
If you have a website or email hosted with GCS, note that technicians will be monitoring the status of our services during this time and any outages will be addressed promptly.
Customers who are under a computer support agreement will not experience any interuption in their service. Please call the emergency phone number you were provided in email.
March 2010 Hours of Operation
February 19, 2010
Gibb Computer Services will be closed to all but our support agreement customers from March 4th through March 10th.
If you are an hourly client there will be no support during this time. Any outstanding projects not completed by the 3rd will resume on the 11th.
For those of you under a maintenance contract, your computer and network support will continued uninterrupted. Please call the alternate phone # you have been provided with any emergencies during this time frame.
Thank you!
GCS
Holiday Hours
December 19, 2009
All of us at GCS would like to wish you a very Merry Christmas!
Please note that our offices will be closed starting December 23rd. We’ll return to work on Monday January 4th, 2010.
If you are under a support contract with GCS, please see your contract and recent emails in order to obtain support during this period.
If you are a web hosting customer and you need to report an outage, please call us at 303-617-6442 AND leave an email if possible. Webservers are monitored during this time and we will address any outages. Response may be slightly delayed during this time, but rest assured your message will be received and addressed.
Thank you and we look forward to serving you in 2010!
Reduced office hours/availability Feb. 16-23rd
February 13, 2009
GCS offices will be running with a reduced staff the week of February 16, 2009.
If you are a GCS hosting customer and have an issue during this time, please leave both an email and voicemail for us. A technician will receive your request and address it as soon as possible. Please note that you may not receive an immediate response, but rest assured a technician will receive your request and will investigate the same day.
All non hosting requests will be addressed on February 23rd.
Thank you!
Happy New Year!
January 1, 2009
GCS would like to wish all of our current customers a very Happy 2009! Thank you for your current computer support and web development business, we are looking forward to serving the Denver metro area in 2009!
Support Information for July 12th through 18th, 2008
July 10, 2008
GCS will be working with reduced staff July 12th through July 18th. Our offices are open for critical needs, but response times may be delayed during this period.
If you are a GCS customer paying for a monthly support agreement, your support will continue uninterupted during this time. Simply call our main office # and dial your pass code at any time during the message for immediate assistance.
If you are hosting with GCS (i.e. you have a website, email or other online application hosted through GCS) AND you are calling to report an outage, please leave a voicemail at our main office # as well as an email to help@gibbtech.com including:
- your domain name
- email address
- phone #
- description of the problem
Please note that all hosted systems are monitored 24/7, any outages are promptly detected and will be addressed by technicians immediately. Please allow several hours for a response from a technician if you wish to leave an outage report.
All other customers and enquiries may leave email or voicemail and someone will address your call as soon as possible (responses during this time may be slightly longer than usual).
Thank you for your patience this week, we look forward to serving you.
