March 2010 Hours of Operation
February 19, 2010
Gibb Computer Services will be closed to all but our support agreement customers from March 4th through March 10th.
If you are an hourly client there will be no support during this time. Any outstanding projects not completed by the 3rd will resume on the 11th.
For those of you under a maintenance contract, your computer and network support will continued uninterrupted. Please call the alternate phone # you have been provided with any emergencies during this time frame.
Thank you!
GCS
Holiday Hours
December 19, 2009
All of us at GCS would like to wish you a very Merry Christmas!
Please note that our offices will be closed starting December 23rd. We’ll return to work on Monday January 4th, 2010.
If you are under a support contract with GCS, please see your contract and recent emails in order to obtain support during this period.
If you are a web hosting customer and you need to report an outage, please call us at 303-617-6442 AND leave an email if possible. Webservers are monitored during this time and we will address any outages. Response may be slightly delayed during this time, but rest assured your message will be received and addressed.
Thank you and we look forward to serving you in 2010!
Reduced office hours/availability Feb. 16-23rd
February 13, 2009
GCS offices will be running with a reduced staff the week of February 16, 2009.
If you are a GCS hosting customer and have an issue during this time, please leave both an email and voicemail for us. A technician will receive your request and address it as soon as possible. Please note that you may not receive an immediate response, but rest assured a technician will receive your request and will investigate the same day.
All non hosting requests will be addressed on February 23rd.
Thank you!
Happy New Year!
January 1, 2009
GCS would like to wish all of our current customers a very Happy 2009! Thank you for your current computer support and web development business, we are looking forward to serving the Denver metro area in 2009!
Support Information for July 12th through 18th, 2008
July 10, 2008
GCS will be working with reduced staff July 12th through July 18th. Our offices are open for critical needs, but response times may be delayed during this period.
If you are a GCS customer paying for a monthly support agreement, your support will continue uninterupted during this time. Simply call our main office # and dial your pass code at any time during the message for immediate assistance.
If you are hosting with GCS (i.e. you have a website, email or other online application hosted through GCS) AND you are calling to report an outage, please leave a voicemail at our main office # as well as an email to help@gibbtech.com including:
- your domain name
- email address
- phone #
- description of the problem
Please note that all hosted systems are monitored 24/7, any outages are promptly detected and will be addressed by technicians immediately. Please allow several hours for a response from a technician if you wish to leave an outage report.
All other customers and enquiries may leave email or voicemail and someone will address your call as soon as possible (responses during this time may be slightly longer than usual).
Thank you for your patience this week, we look forward to serving you.
GCS Website undergoing an upgrade!
May 30, 2008
Welcome to our new website! Gibbtech.com has been rebuilt and as a result we will be offering new features to our clients.
Our network status blog will move from blogspot to gibbtech.com, so if you ever want to check on our server status you simply need visit our main website!
The support page has been updated with Live Support as well as a real-time network status monitor.
We’re still making some changes, so we ask your patience should you notice something slightly “out of whack”. Don’t hesitate to email us at info@gibbtech.com if you notice a typo, dead link or other issue.
